BetterHelp

BetterHelp publicly advertises 2 compliance frameworks through a trust center hosted by SafeBase.

Healthcare & Life Sciences

2

Advertised frameworks

SafeBase

Trust center platform

May 2024

First observed

~12 yrs

Founding to trust center

BetterHelp is a mental health platform that provides direct online counseling and therapy services via web or phone text communication. BetterHelp was founded in 2013 by Alon Matas and Danny Bragonier, and acquired by Teladoc in 2015, maintaining its service and brand name post-acquisition.

Summary from Wikipedia.

Publicly advertised compliance posture

As observed on September 8, 2026 on the organization’s public trust center.

  • HIPAA

    Public claim of compliance with US health-data privacy and security rules. HIPAA has no certification; compliance is self-attested.

  • HITRUST

    Publicly advertised on the organization’s trust center.

Compliance timeline

  1. 2012

    Company founded

  2. May 2024

    Trust center first observed in public web archives

  3. September 8, 2026

    Posture last observed by Trust Index

Roughly 12 years elapsed between founding and the earliest archived capture of a public trust center. Archive coverage is incomplete, so the page may have existed earlier.

About this data

The Trust Index reports only what organizations publicly advertise. A missing framework here means no public claim was observed as of September 8, 2026; it never means an organization is non-compliant. HIPAA entries reflect a public claim of compliance; no HIPAA certification exists. Corrections are welcome and verified against public evidence. Read the full methodology.

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