Console is the AI-native platform for IT service management (ITSM), built to help teams automate support and shift from doing the work to managing the system that does the work for them.
Summary from the company’s website.
Publicly advertised compliance posture
As observed on September 8, 2026 on the organization’s public trust center.
-
SOC 2
Independent CPA audit of controls for security, availability, and confidentiality.
-
HIPAA
Public claim of compliance with US health-data privacy and security rules. HIPAA has no certification; compliance is self-attested.
Compliance timeline
-
September 8, 2026
Posture last observed by Trust Index
Subprocessors
Third parties Console discloses on its trust center. Linked entries have their own profile in the Trust Index.
33% chain trust: 4 of 12 disclosed subprocessors are themselves in the Trust Index.
- Amazon Web Services Cloud provider
- Temporal Cloud Cloud Provider
- Datadog Cloud monitoring
- OpenAI LLM Provider
- Anthropic LLM Provider
- Cohere LLM Provider
- Braintrust LLM Observability
- PostHog Analytics
- GitHub Version control
- Slack Collaboration
- Nango.dev Custom integrations (non core)
- Google Cloud AI embedding and model services
About this data
The Trust Index reports only what organizations publicly advertise. A missing framework here means no public claim was observed as of September 8, 2026; it never means an organization is non-compliant. HIPAA entries reflect a public claim of compliance; no HIPAA certification exists. Corrections are welcome and verified against public evidence. Read the full methodology.
