Dialpad's AI-native contact center and communications platform unites human and AI agents to power CX, including AI receptionist capabilities.
Summary from the company’s website.
Publicly advertised compliance posture
As observed on September 8, 2026 on the organization’s public trust center.
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EU-US DPF
Publicly advertised on the organization’s trust center.
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GDPR
Public claim of alignment with the EU General Data Protection Regulation.
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HIPAA
Public claim of compliance with US health-data privacy and security rules. HIPAA has no certification; compliance is self-attested.
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ISO 27001
International standard for an information security management system, certified by accredited bodies.
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ISO 27017
Publicly advertised on the organization’s trust center.
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ISO 27018
Publicly advertised on the organization’s trust center.
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PCI DSS
Payment card industry standard for handling cardholder data securely.
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SOC 2
Independent CPA audit of controls for security, availability, and confidentiality.
Compliance timeline
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2014
Company founded
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September 8, 2026
Posture last observed by Trust Index
Named as a subprocessor by
Organizations in the Trust Index that disclose Dialpad as a subprocessor.
About this data
The Trust Index reports only what organizations publicly advertise. A missing framework here means no public claim was observed as of September 8, 2026; it never means an organization is non-compliant. HIPAA entries reflect a public claim of compliance; no HIPAA certification exists. Corrections are welcome and verified against public evidence. Read the full methodology.
