Dovetail is an Australian software company. Users create tags to perform transcription analysis and coding interpretation of interviews, survey responses and feedback, and create summarized insights from their research analysis.
Summary from Wikipedia.
Publicly advertised compliance posture
As observed on September 8, 2026 on the organization’s public trust center.
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SOC 2
Independent CPA audit of controls for security, availability, and confidentiality.
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ISO 27001
International standard for an information security management system, certified by accredited bodies.
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ISO 42001
International standard for AI management systems. Adoption is early; advertising it is a notable signal.
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HIPAA
Public claim of compliance with US health-data privacy and security rules. HIPAA has no certification; compliance is self-attested.
Compliance timeline
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2017
Company founded
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September 8, 2026
Posture last observed by Trust Index
Subprocessors
Third parties Dovetail discloses on its trust center. Linked entries have their own profile in the Trust Index.
75% chain trust: 15 of 20 disclosed subprocessors are themselves in the Trust Index.
- Amazon Web Services Infrastructure provider for the Dovetail Application
- Okta, Inc. (Auth0) Identity provider
- AssemblyAI Video transcription
- Google Cloud Platform Infrastructure provider used for Dovetail's AI features
- Anthropic AI Provider
- Rev Video transcription for some languages
- Stripe Payment processor for billing
- Segment Usage tracking
- Fullstory Usage analytics and tracking for free workspaces only
- Sentry Error tracking
- Datadog Error tracking, application logging and platform observability
- Delighted Used for NPS surveys
- Linear Ticket tracking for support and engineering teams
- Fivetran Reverse ETL vendor for syncing data from data warehouse to third-party tools
- Intercom Customer support requests
- HubSpot Outbound marketing email automation
- Salesforce Customer relation management (CRM)
- Snowflake Account Data and Usage Data
- Sequence Pseudonymized usage for the purposes of billing, other billing data, email addresses are processed.
- Quarterzip Screen sharing for onboarding and support purposes
Named as a subprocessor by
Organizations in the Trust Index that disclose Dovetail as a subprocessor.
About this data
The Trust Index reports only what organizations publicly advertise. A missing framework here means no public claim was observed as of September 8, 2026; it never means an organization is non-compliant. HIPAA entries reflect a public claim of compliance; no HIPAA certification exists. Corrections are welcome and verified against public evidence. Read the full methodology.
