Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more.
Summary from the company’s website.
Publicly advertised compliance posture
As observed on September 8, 2026 on the organization’s public trust center.
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SOC 2
Independent CPA audit of controls for security, availability, and confidentiality.
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ISO 27001
International standard for an information security management system, certified by accredited bodies.
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ISO 42001
International standard for AI management systems. Adoption is early; advertising it is a notable signal.
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HIPAA
Public claim of compliance with US health-data privacy and security rules. HIPAA has no certification; compliance is self-attested.
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GDPR
Public claim of alignment with the EU General Data Protection Regulation.
Compliance timeline
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December 2025
Trust center first observed in public web archives
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September 8, 2026
Posture last observed by Trust Index
Subprocessors
Third parties Serval discloses on its trust center. Linked entries have their own profile in the Trust Index.
75% chain trust: 6 of 8 disclosed subprocessors are themselves in the Trust Index.
- Amazon Web Services cloud hosting/infrastructure
- Datadog observability/logging/APM
- Tailscale secure network access
- Temporal Technologies Inc. workflow orchestration
- Anthropic AI/LLM provider
- OpenAI AI/LLM provider
- Braintrust AI/LLM observability, tracing, evaluation
- Google Cloud AI/LLM provider for Gemini / Vertex AI Gemini
About this data
The Trust Index reports only what organizations publicly advertise. A missing framework here means no public claim was observed as of September 8, 2026; it never means an organization is non-compliant. HIPAA entries reflect a public claim of compliance; no HIPAA certification exists. Corrections are welcome and verified against public evidence. Read the full methodology.
