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Summary from the company’s website.
Publicly advertised compliance posture
As observed on September 8, 2026 on the organization’s public trust center.
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ISO 27001
International standard for an information security management system, certified by accredited bodies.
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GDPR
Public claim of alignment with the EU General Data Protection Regulation.
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Cyber Essentials
Publicly advertised on the organization’s trust center.
Compliance timeline
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September 8, 2026
Posture last observed by Trust Index
Subprocessors
Third parties Birdie discloses on its trust center. Linked entries have their own profile in the Trust Index.
59% chain trust: 17 of 29 disclosed subprocessors are themselves in the Trust Index.
- Last Updated: 03 February 2026
- Anthropic Ireland Limited Claude AI, Claude Code and Claude Cowork.
- Amazon Web Services Storage and hosting
- Amplitude Analytics
- Atlassian Bug tracking on the platform
- Azure AD A cloud-based identity and access management (IAM) solution
- Census (Sutro Labs Inc.) Reverse ETL (syncing data between systems).
- Codurance Software development project support.
- Datadog Application Monitoring and Error Tracking Software.
- Dust AI agent creator, utilising multiple LLMs on a zero data retention agreement.
- ElevenLabs [SmartPlans Customers ONLY] AI Speech to Text
- Google Cloud Platform Storage and hosting.
- Honeycomb Platform performance management
- Sentry Application Monitoring and Error Tracking Software.
- Intercom Customer support
- Google Looker Looker is a subsidiary of Google that provides business intelligence software and big data analytics platform.
- MessageBird B.V. Voice, SMS, Chat, and RCS communications solutions
- OnePilot SAS Customer support outsourcing
- Planhat Customer communications management, prioritisation, automating internal workflows and process playbooks
- productboard Feedback collection for product development
- Snowflake Storage and hosting of core data for analytics purposes
- Thinkific Training platform for users
- Segment Data analytics
- Sendgrid Email alerts
- Solidroad Limited AI-powered Partner Care quality assurance and training
- Speechmatics [SmartPlans / SmartMeetings Customers ONLY] AI Speech to Text
- Vonage Ltd Transactional SMS. Vonage is our SMS provider. We send summaries of alerts & login links through them.
- Zivver Secure file transfer eg. at the end of the contract to return data, or to share data securely
- Zoom Web meetings
About this data
The Trust Index reports only what organizations publicly advertise. A missing framework here means no public claim was observed as of September 8, 2026; it never means an organization is non-compliant. HIPAA entries reflect a public claim of compliance; no HIPAA certification exists. Corrections are welcome and verified against public evidence. Read the full methodology.