Birdeye is the leading agentic marketing platform for multi-location brands, where AI agents drive real business outcomes. Birdeye replaces fragmented marketing tools with agents that automate key workflows across reviews, listings, social media, surveys, marketing automation, and customer experience.
Summary from the company’s website.
Publicly advertised compliance posture
As observed on September 8, 2026 on the organization’s public trust center.
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ISO 27001
International standard for an information security management system, certified by accredited bodies.
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SOC 2
Independent CPA audit of controls for security, availability, and confidentiality.
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HIPAA
Public claim of compliance with US health-data privacy and security rules. HIPAA has no certification; compliance is self-attested.
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GDPR
Public claim of alignment with the EU General Data Protection Regulation.
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CCPA
Publicly advertised on the organization’s trust center.
Compliance timeline
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September 8, 2026
Posture last observed by Trust Index
Subprocessors
Third parties Birdeye discloses on its trust center. Linked entries have their own profile in the Trust Index.
55% chain trust: 6 of 11 disclosed subprocessors are themselves in the Trust Index.
- AWS Hosting
- Google Cloud Hosting & Third party LLM
- Twilio Text, Call, Video Services
- OpenAI Third party LLM
- Anthropic Third party LLM
- SendGrid Email
- ElevenLabs Voice AI
- Synup Listing
- Uberall Listing
- Stability AI Third party LLM
- Vonage Business Inc Text / SMS
About this data
The Trust Index reports only what organizations publicly advertise. A missing framework here means no public claim was observed as of September 8, 2026; it never means an organization is non-compliant. HIPAA entries reflect a public claim of compliance; no HIPAA certification exists. Corrections are welcome and verified against public evidence. Read the full methodology.
