Twilio

Twilio publicly advertises 8 compliance frameworks through a trust center hosted by SafeBase.

Developer Tools & Infrastructure

Advertised frameworks

SafeBase

Trust center platform

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First observed

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Founding to trust center

Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust.

Summary from the company’s website.

Publicly advertised compliance posture

As observed on September 8, 2026 on the organization’s public trust center.

CCPA

Publicly advertised on the organization’s trust center.
GDPR

Public claim of alignment with the EU General Data Protection Regulation.
HIPAA

Public claim of compliance with US health-data privacy and security rules. HIPAA has no certification; compliance is self-attested.
ISO 27001

International standard for an information security management system, certified by accredited bodies.
ISO 27017

Publicly advertised on the organization’s trust center.
ISO 27018

Publicly advertised on the organization’s trust center.
PCI DSS

Payment card industry standard for handling cardholder data securely.
SOC 2

Independent CPA audit of controls for security, availability, and confidentiality.

Compliance timeline

September 8, 2026

Posture last observed by Trust Index

Security & compliance hiring

Open roles on the organization’s public job board, a signal of active investment in security and compliance.

Compliance Operations Specialist 1
Global Security Operations Center Operator
Security Engineer, Incident Response
Security Engineer, Incident Response
Senior Analyst, Security Risk
Senior Security Engineer, Incident Response
Senior Tax and Compliance Analyst (Payroll)
Sr Architect - Emerging Technologies (Fraud Detection and Governance)
Staff Engineer - Offensive Security
Staff Enterprise Security Engineer, AI Security
Staff Security Engineer

Named as a subprocessor by

Organizations in the Trust Index that disclose Twilio as a subprocessor.

About this data

The Trust Index reports only what organizations publicly advertise. A missing framework here means no public claim was observed as of September 8, 2026; it never means an organization is non-compliant. HIPAA entries reflect a public claim of compliance; no HIPAA certification exists. Corrections are welcome and verified against public evidence. Read the full methodology.

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