Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform
Summary from the company’s website.
Publicly advertised compliance posture
As observed on September 8, 2026 on the organization’s public trust center.
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ISO 27001
International standard for an information security management system, certified by accredited bodies.
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ISO 27701
Publicly advertised on the organization’s trust center.
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SOC 2
Independent CPA audit of controls for security, availability, and confidentiality.
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GDPR
Public claim of alignment with the EU General Data Protection Regulation.
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HIPAA
Public claim of compliance with US health-data privacy and security rules. HIPAA has no certification; compliance is self-attested.
Compliance timeline
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September 8, 2026
Posture last observed by Trust Index
Subprocessors
Third parties Boost discloses on its trust center. Linked entries have their own profile in the Trust Index.
44% chain trust: 8 of 18 disclosed subprocessors are themselves in the Trust Index.
- Amazon Web Services EMEA SARL Cloud and hosting provider
- Microsoft Ireland Operations, Ltd Provision of generative AI services, Speech-to-Text, Text-to-Speech and other voice features, to the extent elected by the customer, and backup of data.
- OpenAI Ireland Limited Provision of generative AI services and voice-to-voice for voice agents.
- Adobe Systems Software Ireland Limited Use of PDFs for knowledge sync.
- Boost AI ApS Support services
- BT AI Sweden AB Support services
- Boost.ai OY Support of service
- BT AI UK Ltd Support services
- Cantab Research Ltd. (Speechmatics) Provides speech-to-text functionality for voice agents.
- Cleura AB Provides data hosting and storage services.
- Eckoh UK Limited Provision of PCI/DSS compliance, to the extent customer requires.
- Eleven Labs Inc. Provides speech-to-text and text-to-speech functionality for voice agents.
- Google Cloud EMEA Limited Provision of Speech-to-Text, Text-to-Speech, voice-to-voice and other voice features.
- LiveKit Inc. LiveKit connects Twilio Ireland Limited (telephony provider) with the boost.ai platform and the selected text-to-speech and speech-to-text or speech-to-speech provider.
- Soniox Provides speech-to-text and text-to-speech functionality for voice agents.
- Twilio Inc. Provides phone numbers and a telephony platform for telephone calls.
- VIER GmbH provision of the Cognitive Voice Gateway (CVG) and voice capabilities.
- Vonage B.V Whatsapp Business Service Provider
About this data
The Trust Index reports only what organizations publicly advertise. A missing framework here means no public claim was observed as of September 8, 2026; it never means an organization is non-compliant. HIPAA entries reflect a public claim of compliance; no HIPAA certification exists. Corrections are welcome and verified against public evidence. Read the full methodology.
