Chatbase is the AI customer experience platform. Its AI agents resolve complex queries and reduce ticket volume in every channel for over 10,000 businesses.
Summary from the company’s website.
Publicly advertised compliance posture
As observed on September 8, 2026 on the organization’s public trust center.
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GDPR
Public claim of alignment with the EU General Data Protection Regulation.
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SOC 2
Independent CPA audit of controls for security, availability, and confidentiality.
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HIPAA
Public claim of compliance with US health-data privacy and security rules. HIPAA has no certification; compliance is self-attested.
Compliance timeline
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September 8, 2026
Posture last observed by Trust Index
Subprocessors
Third parties Chatbase discloses on its trust center. Linked entries have their own profile in the Trust Index.
100% chain trust: 9 of 9 disclosed subprocessors are themselves in the Trust Index.
Named as a subprocessor by
Organizations in the Trust Index that disclose Chatbase as a subprocessor.
About this data
The Trust Index reports only what organizations publicly advertise. A missing framework here means no public claim was observed as of September 8, 2026; it never means an organization is non-compliant. HIPAA entries reflect a public claim of compliance; no HIPAA certification exists. Corrections are welcome and verified against public evidence. Read the full methodology.
