Analyze 100% of contact center interactions with AI and surface CX intelligence for every team that needs it. Trusted by 300+ organisations worldwide.
Summary from the company’s website.
Publicly advertised compliance posture
As observed on September 8, 2026 on the organization’s public trust center.
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ISO 27001
International standard for an information security management system, certified by accredited bodies.
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GDPR
Public claim of alignment with the EU General Data Protection Regulation.
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SOC 2
Independent CPA audit of controls for security, availability, and confidentiality.
Compliance timeline
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2011
Company founded
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September 8, 2026
Posture last observed by Trust Index
Subprocessors
Third parties Scorebuddy discloses on its trust center. Linked entries have their own profile in the Trust Index.
63% chain trust: 10 of 16 disclosed subprocessors are themselves in the Trust Index.
- Amazon Web Services Cloud hosting provider and application AI functionality
- MongoDB Atlas Database hosting and management
- Datadog Monitoring and observability
- Microsoft Azure Identity provider and application AI functionality
- Cloudflare Content delivery and edge security
- Atlassian Support operations and knowledge management
- Vanta Security and compliance monitoring
- Intercom Customer support
- Office 365 Communications and collaboration
- Sendgrid Transactional email delivery (optional module)
- Strategy Strategy (self-hosted component)
- WEGLOT Translation services (optional module)
- Deepgram Transcription services (optional module)
- Auth0 Authenticating CX
- Learn Upon Learning Management System (optional module)
- Vitally Customer success platform
About this data
The Trust Index reports only what organizations publicly advertise. A missing framework here means no public claim was observed as of September 8, 2026; it never means an organization is non-compliant. HIPAA entries reflect a public claim of compliance; no HIPAA certification exists. Corrections are welcome and verified against public evidence. Read the full methodology.
